HOSPITAL SOLUTIONS

Meet Don Salyer, a seasoned professional with an impressive career in the healthcare industry. Currently, he holds the position of Sales and Business Development Manager at RAYUS Radiology, overseeing a dynamic team that operates across all 50 states and Canada. In addition to his sales responsibilities, Don also takes charge of RAYUS’s Interim division, a specialized unit that offers hospitals, clinics, and major OEMs comprehensive mobile diagnostic imaging and staffing solutions for MRI, PET/CT, and CT services on both short- and long-term basis.

Don’s association with RAYUS spans an impressive 33 years, during which he has excelled in various pivotal roles. His journey began as a Field Service engineer and installer, gaining valuable experience at reputable organizations like Siemens Medical Systems and Diasonics. Over the years, Don’s exceptional skills and dedication propelled him through the ranks, serving as Director of Service, Executive Director of Asset Management, and ultimately as General Manager of Interim Services. Today, he proudly holds the esteemed position of Vice President of Sales, reflecting his outstanding contributions to the company’s growth and success.

But Don’s journey didn’t start in the healthcare industry. He began his career as an electronics technician in the U.S. Navy, proudly serving for six years. His time in the Navy equipped him with a solid foundation in electronics, building teams and operating in a fast-paced environment which he has since leveraged in his career.

Don Salyer is known for his unwavering commitment to delivering innovative solutions and providing exceptional service to his clients. With his wealth of knowledge and extensive industry experience, he continues to drive growth and forge strategic partnerships for RAYUS Radiology.

To learn more about all our remarkable people and the achievements we have enjoyed as a team, we invite you to explore the rest of this website.

Richard Treat has dedicated 32 years of his career to Insight Imaging, where he currently holds the position of Vice President of Fleet Services. Throughout his tenure, Richard has embarked on various roles within the organization, starting as an MRI Engineer and diligently carrying a toolbox. He then transitioned to a Regional Tech Support role, utilizing his technical expertise to provide exceptional technical and customer service support. His journey continued as a Senior Project Coordinator, where he demonstrated strong customer support skills and effective asset management capabilities.

In his current capacity, Richard’s role as Vice President of Fleet Services allows him to fully leverage his customer service skills. He oversees and coordinates a wide range of customer interactions, including Transportation and Logistics, OEM service, and Site Planning, ensuring a seamless positive experience for Insight Imaging’s clientele.

Before joining Insight Imaging, Richard gained valuable experience working in a Mass Transit refurbishment facility. Here, he served as a general mechanic II, specializing in the maintenance and repair of NYC Mass Transit systems. Richard’s career initially took flight during the Cold War, where he spent six years in the US Navy as an Electronic Warfare Technician, honing his technical prowess and setting the foundation for his future success.

To discover more about the remarkable individuals within our team and the extraordinary achievements we’ve accomplished together, we invite you to explore the rest of this website.

Lori Wright serves as the Vice President of Market Success at RAYUS Radiology, holding a crucial role in supporting the company’s hospital and healthcare system clients. Drawing from her expertise in marketing, Lori is responsible for developing highly customizable and comprehensive marketing materials that effectively educate physicians and patients about the range of services offered by RAYUS.

In her capacity, Lori leads a team of clinically trained account executives who work diligently to raise awareness and drive appropriate utilization of RAYUS’s mobile MRI, PET/CT, and CT services within the hospital and physician community. Employing astute market analysis, Lori and her team identify growth opportunities and assess various market influences, providing essential reports on volumes, provider referral patterns, and other key insights that inform strategic decision-making. Additionally, she collaborates with major pharmaceutical companies to promote groundbreaking new PET tracers.

Beyond her responsibilities with Hospital Solutions, Lori manages a sizable team of nearly 100 account representatives who excel in areas extending beyond MRI, CT, and PET modalities. This includes multi-modality centers with expertise in Dexa, Ultrasound, mammography, and interventional radiology, where biopsies and pain injections are performed. Moreover, Lori is actively involved in coordinating clinical trials across the country.

With an impressive tenure of 22 years at RAYUS Radiology, Lori’s extensive experience in the field is an invaluable asset to the organization. Prior to joining RAYUS, she served as a senior account executive for a multi-modality radiology clinic and mobile provider, further reinforcing her profound knowledge of the industry.

Lori Wright’s unwavering dedication to delivering exceptional marketing support and her deep understanding of the healthcare landscape make her an indispensable part of RAYUS Radiology’s continued success. Her vision and leadership contribute significantly to the company’s growth and prominence in the field of radiology and healthcare services.

To discover more about the remarkable individuals within our team and the extraordinary achievements we’ve accomplished together, we invite you to explore the rest of this website.

Kathy Denny serves as the Vice President of Operations at RAYUS Radiology, where she holds responsibility for the efficient functioning of the Mobile and Fixed Wholesale services. With a strong dedication to customer service and ensuring quality patient care, Kathy actively addresses the operational challenges that arise on a daily basis. She places great emphasis on the well-being and safety of her team, as well as the proper functioning of equipment. Kathy boasts an impressive tenure of 35 years with RAYUS Radiology, having previously served in various roles such as an MRI technologist, Midwest/South Central Area Manager, and Regional Operations Manager for the South region.

To discover more about the remarkable individuals within our team and the extraordinary achievements we’ve accomplished together, we invite you to explore the rest of this website.

Organizations may want to consider mobile imaging if they are upgrading, replacing, expanding or extending their diagnostic imaging service lines.

Options for mobile imaging include parked or routed, staffed or unstaffed, fixed or modular, and wholesale or joint partnerships. We work with each organization to design a fully customized program that’s right for their needs and budget.

Important parts of our service happen long before a coach is delivered. We have the expertise to help you with site planning. We’ll provide detailed information about the site, electrical and communications requirements for your mobile unit – all free of charge. Up front site planning is key to quick and efficient coach set-up and reliable performance.

We make sure our patients feel confident by letting them know what is going to happen throughout the entire process. We take the time to address their concerns or pause a scan if they need a break. Our coaches and equipment are impeccably maintained and COVID-cleaned according to CDC guidelines. Our job is to make sure each patient feels safe and cared for – and that we’re doing everything we can to capture clear images, so the radiologist and their doctor can determine the best treatment and care plan for them.

RAYUS Radiology Hospital Solutions distinguishes itself from competitors through a range of critical factors. Firstly, the company prioritizes the quality and reliability of its radiology equipment, ensuring that all units are FDA approved and undergo meticulous maintenance and cleaning. This unwavering commitment minimizes equipment downtime and ensures dependable performance.

Moreover, RAYUS’s practice of servicing equipment through the original equipment manufacturer (OEM) further enhances equipment functionality, reducing the risk of operational disruptions in healthcare facilities. The company’s dedication to timely delivery is underscored by its top-notch fleet team, ensuring that healthcare providers can maintain seamless operations and uninterrupted patient care.

RAYUS stays at the forefront of the radiology field by investing in advanced scanners equipped with the latest software and technology, recognizing the importance of keeping pace with technological advancements in this rapidly evolving industry.

In addition to offering cutting-edge technology, RAYUS acknowledges the significance of providing legacy system support, enabling hospitals to continue using familiar equipment without the need for extensive additional training.

The presence of experienced, trained, and licensed technologists ensures that radiology procedures are conducted with the utmost precision, ultimately contributing to improved patient care and safety.

Furthermore, RAYUS places significant emphasis on customer support, maintaining attentive and high-quality teams that are readily available to address customer inquiries and promptly resolve any issues.

In summary, RAYUS Radiology Hospital Solutions offers a comprehensive package that encompasses equipment quality, advanced technology, safety, and outstanding customer support. Their commitment to meeting the specific needs of healthcare facilities in the radiology field sets them apart from their competitors.

Federal government regulations specify that medical devices that are not FDA approved may not routinely be used to clinically diagnose or treat patients. This is not a problem for RAYUS Radiology Hospital Solutions because we do not use after-market or third party components. However, it can be a problem for the growing number of mobile service providers that utilize non-OEM service companies.  If the original FDA approved configuration of the equipment is changed, its original FDA approval may be voided, and legal or regulatory repercussions are possible.

Our quality is measured through certification by organizations like The Joint Commission, The American College of Radiology and The Department of Transportation. By doing so, we can ensure that the images from our mobile scanners are diagnostic quality. Quality is also measured by our outcomes, and by strong partnerships with imaging equipment manufacturers. For more than a decade, we have had an on-time delivery rate of 99.9%, with more than 8,000 deliveries over 1.7 million miles per year. And we are preferred mobile imaging providers for two of the leading OEMs, GE and Siemens.

Mobile imaging is reliable. Each coach manufacturer has site requirements, so the coach is set up and the imager can perform as designed. Insight Imaging has the best fleet team in the industry. For more than 10 years, we have had an on-time delivery rate 99.9%.  Our Transportation Maintenance Coordinators manage the preventative and corrective maintenance programs on the coaches that meet or exceed manufacture requirements. We only use OEM certified coaches, and OEM certified mobile products installed in the coaches mean our clients avoid loss of revenue because of quick turnaround time on parts and services. Our units are monitored remotely, 24 hours a day. Repairs are handled by trained, specialized technicians from the company that designed the system. We also can work with you to get a severe weather plan in place to ensure the safety of your patients and staff. Whether you experience blizzards or hurricanes, we can partner with you to keep meeting your patients’ needs in the case of a natural disaster, and minimize downtime.

Mobile imaging can help with the adoption and integration of new technology that often comes with high initial investments of time and money. It can also meet high patient demand, or provide a transitional imaging solution while construction of an organization’s own imaging facilities is underway. There is no equipment overhead, no training time and no space requirements. This means that mobile imaging can be integrated into existing services nearly seamlessly.

Yes. We only use FDA approved and OEM certified coaches. With an original equipment manufacturer certification, we know that all of our units meet the manufacturer’s specifications. This ensures we’re providing safe, top quality exams for patients. Additionally, our fleet team performs frequent inspections, and we proactively conduct safety audits, re-calibrate our systems and perform quality assurance measures after every move. We also maintain the latest software and use imaging protocols based on the manufacturer’s specifications.

At RAYUS Radiology Hospital Solutions, we can bring in our highly-trained technologists, train the facility’s technologists on-staff or work within a shared staffing arrangement. If you use RAYUS Radiology Hospital Solution’s staff, we make sure the technologist is seen as an extension of your practice to maintain continuity of care for your patients and integrate seamlessly with your local care teams.

Our technologists have the expertise to follow protocols for scanners based on the manufacturer’s specifications and within your radiologists’ preferences. Our MRI technologists are certified by the American Registry of Radiologic Technologists (ARRT). Our PET/CT technologists are certified Nuclear Medicine Technologists (CNMT), many with PET-specific certifications. To ensure patient safety, our technologists participate in OSHA and HIPAA compliance trainings, and have advanced certifications for the equipment they operate.

There should be no, or very low, upfront costs for mobile imaging. The purpose of mobile imaging is to provide a healthcare provider with an imaging solution without the initial capital and overhead expenditures. The provider you choose should be responsible for the credentialing, accreditation, equipment, staffing, supplies, HIPAA compliance, billing and coding support. RAYUS Radiology Hospital Solution’s service starts long before a coach is delivered. We have the expertise to help you with site provide site planning free of charge, including detailed information about the site, electrical and communications requirements for your mobile unit.

Price is a factor when investing in a product or service, but it’s not the only one. When it comes to advanced diagnostic imaging, patient care and clinical outcomes aren’t the place to cut corners. At RAYUS Radiology Hospital Solutions, we look at value, which goes beyond the cost of the scan to encompass a complete experience. Value can be measured by the reliability of the equipment, the image quality of the scan, low insurance denial and appointment cancellation rates, and how the operations team helps you understand and pass regulatory compliance requirements.

Our centralized scheduling center goes beyond scheduling, to ensure each exam is indicated, that patients understand their preparation requirements, and schedules are optimized. Our scheduling and clinical appropriateness teams manage over 9,000 diagnostic imaging calls per month.

Clinical appropriateness is handled by registered nurses who are able to determine if each patient is receiving the correct exam based on medical necessity requirements. These nurses also conduct patient pre-screening calls and provide clear preparation instructions. All of this helps limit no-shows and cancellations. As a result, customers who use our scheduling service experience lower denial rates and lower cancellation rates than customers who do their own in-house scheduling.

RAYUS Radiology Hospital Solutions helps you build and grow a successful imaging service for your community at every turn. Our operations teams are available on-site and involved in the details of meeting your unique imaging needs. We perform regular business reviews to provide you documentation of all services performed, including the number of patients scanned, the types of procedures, the doctors who are referring, the available open times and more. We also help our partners build their imaging business through marketing and education support for referring physicians.